AK9 Security and FM Solutions Ltd
Industry: Security & Facilities Management
Employees: 500+
Locations: UK
Background
AK9 Security and FM Solutions started out in 2017 by offering security staffing services in the London area. Since then, they have been continuously growing into a nationwide business, offering a multitude of security solutions, facilities management and cleaning services across the UK. They are currently employing 500 staff members.
The Challenge
Before moving to PARiM, AK9 was using spreadsheets with complex rulesets and automations to cover its workforce management needs. AK9’s Business Director Pedro Levene walked us through the challenge the company was facing: “We had our own in-house method, which worked but couldn’t provide us with sufficient quality. We also needed to think about the growth and the old method was too labour-intensive for scaling up.”
The Solution
As AK9 was quickly growing as a company, it needed a system that would match its pace, which came down to PARiM’s unique pay-per-use pricing model with an unlimited staff database. “PARiM clearly has the right commercial model. You pay as you use, not per user,” described Pedro. This helped AK9 mitigate the risks of employing temporary staff, as Pedro further elaborated: “Employees might work four days on, four days off. And sometimes you have part-time employees, like students or temp workers, who will want to do just a few shifts a week.”
“PARiM clearly has the right commercial model. You pay as you use, not per user.”
AK9 Security now uses PARiM’s unlimited staff database as the central hub for all of their staff information, schedules, time-tracking and absence management to cut down unnecessary administrative workload and provide further acceleration for the company’s growth. Pedro Levene highlighted: “We were looking at growth and efficiencies. We incremented our costs as a business using PARiM, but the benefits we gained were fantastic, allowing the expansions of our business and the volume of work we can take on alongside the day-to-day efficiencies.”
While AK9 now automates their lone worker safety with PARiM’s security-focused module Check Calls and manages the absences with PARiM, Pedro Levene highlighted the importance of quick scheduling and transparency: “We can now create shifts remotely, see who is available, publish open shifts and provide transparency to our staff and customers. This has been PARiM’s key driver for us.”
