The Welcome People
“With PARiM we have a true partnership. As we expand to new verticals PARiM has met and exceeded our needs every time.” Calvin LaCock, Partner and Founder of The Welcome People
The Welcome People serves Business Improvement Districts across the United Kingdom. Helping with their street operations, facility management, arrival experience and security needs.
When The Welcome People started trading back in 2011, employee scheduling with spreadsheets took four to five days every month. Having to manually calculate the number of worked hours to input to the payroll system and tracking lapsing qualifications, both crucial for operations, were very difficult tasks and adding to the struggles, holidays were tracked separately from schedules. “Ultimately it was just a painful experience”.
Benefits and advantages over other solutions
With PARiM, scheduling has become a more effortless experience. Calvin adds: “What is absolutely fantastic is the ease of replicating shifts across 18 months with 2-on-2-off shift patterns. Due to limitations with other scheduling systems it was difficult to manage holidays months ahead. With PARiM that is easy and if someone leaves the organisation it is simple to quickly reallocate the shifts.”
Adding to the above, automatic qualification expiry tracking and HR data collection with notes besides every staff profile or shift, and it is no surprise that in 7+ years PARiM has grown to be the de-facto HR reporting tool and in Calvin’s words “our second, virtual office”.
Partnership as an investment that pays dividends
While PARiM saves substantial man-hours every month by making pay calculations effortless, the true ROI comes from a partner that thinks like you. Both Calvin and Antonio D’Alterio , the Operations Director, agree that their relationship with PARiM is a partnership. Calvin illustrates the relationship: “PARiM is like us –a disruptor. Both of us focus on building the best service in class.” and for Antonio: “PARiM has been shaped in a way that companies need on an operational level and that is brilliant.”