Client Access App
PARiM staff management customers can now use the existing Client Portal with the addition of the new Client Access App, which can significantly reduce the number of touchpoints and time you spend responding to your clients’ inquiries regarding their shifts. Your client representatives can now overview schedules on their computers or phones and receive real-time in-app notifications, eliminating the need for constant manual and time-consuming communication.
Simplify Your Client Communication
Client Portal and Client Access App offer your clients an overview of schedules, staff, and locations. Clients can access any shift or location info directly from their phones and get instant updates about their shifts. Automated push notifications present instant information about new open or filled shifts. This will significantly reduce the touchpoints needed to confirm any staff management-related questions via other means of communication, such as email, SMS or phone calls.
With this module, your clients can easily track what shifts need their attention, react promptly, and prevent any communication issues that may arise with complex shift patterns. There will be significantly less need for tedious and stressful manual involvements, which can free up time and mental capacity for other business-critical tasks. Staff managers can efficiently handle an unlimited number of clients' shifts and timesheets, providing accurate and prompt service to every client.
Instant Updates for Clients upon Job Completions
You have the option to showcase Jobs in Client Portal. This will make it easier for your clients to work within a certain period but without setting a specific shift start or end time, such as a carpet installation. After the employee has marked the job completed, your client will receive this information immediately, which can offer significant time savings on manual communication.
Showcase Checkpoints and Routes
Companies in the security and facilities management sectors can also transmit the Checkpoints function to your clients. When your staff checks into physical sites at specific times using the PARiM app, your clients can detect their locations in real-time. This can be highly beneficial for the security industry to communicate precise routes to your clients, so they can be immediately informed of specific staff members' routes and assignments while on duty, building trust via transparent communication.
Get Timesheets Approval from Clients Quickly
After shift completion, you can require the client's timesheet approval. With management and staff members, this streamlined three-way approval will offer massive time savings and eliminate potential disputes and the need for back-and-forth communication. This allows customers to easily approve all unproblematic timesheets and provides admins with a full overview of all party approvals. Your clients can only see the staff members’ pictures, names and qualifications.
Be Transparent About Costs
Just as in the Client Portal Desktop version, you can display timesheet charge info to clients via the Client Access App. This will make budgeting easier for your client, especially regarding complex shift patterns, night shifts or holidays. Regardless of showing Charge Rules to your clients, they will not see your Pay Rules set for your staff.
How Does Client Portal Work?
Activate the Client Access App from the Subscriptions page
Create clients’ profiles in your Admin portal and share access
Enable in-app notifications for client representatives in your Admin portal
Set and review the information displayed to clients
Switch on Timesheet approval by client representatives if needed
Review Timesheet approvals
For detailed instructions, see our guide for clients and guide for admins.
If you are not using PARiM yet, try it out for free or book a demo to explore the features.
